How do I view and modify my channel selection?
How do I activate my receiver on My Account?
How do I manage my profile and preferences through My Account?
How do I access My Account?
How do I subscribe to My Account and create a username and password?
How do I recover my username and/or password to access My Account?
What steps do I have to take when I move?
Will I have the same TV channels after I move?
My new home is wired for cable TV. Does this mean I can have television in each room?
The outlets are already installed in my new home. Can I do the connection myself?
How do I disconnect my services?
What do I need to know about suspending my Cogeco services?
What happens if I cancel my service or services before the end of my offer period?
How do I turn my services back on?
How do I unsubscribe from eBilling?
Can I be notified by text message (SMS) when my bill is ready to view in My Account?
Will I be notified when my bill is ready to view in My Account?
Can I print my eBills?
What does an eBill look like?
What is paperless billing and why should I register for it?
When will I start being charged for my Cogeco services?
What will my regular monthly rate be once my offer period ends?
Why is my monthly rate going up?
What should I do if I think my bill is incorrect?
How do I find out if my credit with Cogeco has been applied to my account?
What can I expect from my first bill and subsequent bills?
Who can I contact to make payment arrangements?
Can I pay for more than one billing period with a single payment?
Can I pay my bills online even if I don’t have a My Account profile?
What happens if I forget to pay my bill or if I pay it too late?
What do I do if I didn't pay my previous bill and now have "Previous Month Charges"?
How long will it take for my payment to be posted to my Cogeco account?
What can I do if there is an error with my account information?
What do I need to know about the Cogeco Residential SMS program?
Where can I find my account number?
How do I add an authorized user to my account?
How do I update my contact information with Cogeco if my phone number or email address has changed?
Can I consolidate all of my Cogeco services onto a single bill, even if the services are associated with different addresses?