I’m switching to Cogeco. When should I cancel my services with my current provider?

If you’re switching to Cogeco from another provider, you should call us to book your installation appointment before cancelling your current services. Doing it in this order will make it easier to line up the day your current services are disconnected with the day your Cogeco services are installed, so you don’t risk being stuck without Internet, TV or a home phone line. Once you have an installation date, we recommend contacting your current provider as soon as possible.

Good to know: If you’re keeping your same phone number from your current provider, it will be transferred to Cogeco automatically on the same day we install your services. Learn more about transferring your services to Cogeco.