What can I expect from my first bill and regular monthly bills?

Article author
Cogeco support
  • Updated

First bill

  • Your first bill will include your first month’s services, starting on the date your services were activated. The bill will be due 15 days after the activation date.
    • For example, if your services were activated on August 15th, your first bill would cover August 15th to September 14th, and be due on September 1st.
  • Your first bill may also include one-time charges such as installation fees.

Regular monthly bills

  • If there’s a change to one of your services, your monthly fee may be prorated, meaning you’ll be charged a partial month at your old rate and a partial month at your new rate. Learn more about prorated charges.
  • Any additional charges, such as on-demand rentals or long distance calls made over the month, will be applied to your next bill.

Good to know:

  • If you have services at different locations that appear on a single bill, these will be separated by location.
  • To help you understand your bill, you can view a breakdown of each section.

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