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e.g., Wi-Fi password, set up email, reset modem
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Getting Started
Tips and step-by-step guides to make the most of your new Cogeco services.
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My Account
Sign in or create a profile to manage your services and account with ease.
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Outages
Check for outages or upcoming maintenance in your area.
Top solutions
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Wi-Fi
Wi-Fi performance and how to manage your network name and password.
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Self-install
Step-by-step guides to install your Cogeco services and equipment.
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EPICO
Tips about your profile, cloud recordings and other features.
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Home phone
Details about calling features, tips against fraudulent calls and more.
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Standard TV and TiVo
Navigation in the menu and TV guide, management of your recordings and more.
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On demand and PPV
Guides on how to order videos on demand and pay-per-view events.
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EPICO equipment
Details about the features of your EPICO 4K Cloud PVR and remote.
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Wi-Fi modem
Guides on how to reset your modem or manage your wireless channels.
Business Solutions
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Business Internet
Guides for Internet products specific to business customers, such as Managed Business Wi-Fi.
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Business Phone
Guides for Phone products specific to business customers, such as the Hosted PBX.
Quick links
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Free previews
See all the channels you can preview for free this month, and find new on-demand releases for your next movie night.
See previews