Hi, how can we help?

Type your question or choose from the most popular topics

e.g., Wi-Fi password, set up email, reset modem

Top solutions

  • Wi-Fi

    Wi-Fi performance and how to manage your network name and password.

  • Self-install

    Step-by-step guides to install your Cogeco services and equipment.

  • EPICO

    Tips about your profile, cloud recordings and other features.

  • Home phone

    Details about calling features, tips against fraudulent calls and more.

  • Standard TV and TiVo

    Navigation in the menu and TV guide, management of your recordings and more.

  • On demand and PPV

    Guides on how to order videos on demand and pay-per-view events.

  • EPICO equipment

    Details about the features of your EPICO 4K Cloud PVR and remote.

  • General

    AC Wi-Fi modem

    Guides on how to reset your modem or manage your wireless channels.

Quick links

  • Free previews

    See all the channels you can preview for free this month, and find new on-demand releases for your next movie night.

    See previews
  • TV guide

    Use your local TV listings to view the channel numbers and find your favourite programming.

    See guide
  • Speed test

    Measure your Internet speed with the Cogeco speed test.

    Test my speed