What is the Cogeco Wi-Fi app and how do I use it?

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Cogeco Support
  • Updated

The Cogeco Wi-Fi app is an easy-to-use app that lets you set up and monitor your Cogeco Wi-Fi network from your mobile device. You can check your network health at a glance, see who’s logged in throughout your home, manage your network name (SSID) and passwords, and even improve your online experience with features such as threat protection and ad blocking.

Note: The app is only compatible with Cogeco Wi-Fi Pods and certain modem models. If you need to use the app to set up your modem, this will be covered in your modem’s setup instructions. If you want to order Cogeco Wi-Fi Pods, please contact customer service.

Where can I get the Cogeco Wi-Fi app?

The Cogeco Wi-Fi app is available for free on the iOS App Store and Google Play Store.

Note: The Cogeco Wi-Fi app is made by Plume, which has a similar app called HomePass, but you must be using the Cogeco Wi-Fi app for it to work with your Cogeco service.

How do I sign in?

When prompted to sign in, enter your Cogeco My Account username and password.

Don’t have a My Account profile yet? Register here.

What can I do with the app?

The app is separated into a few main sections that you can select from the bottom of the screen: Home, People & Devices and Menu & Settings.

Home

The home screen is a one-stop shop to monitor your network. It’s separated into sections, and you can change the order of those sections by selecting Personalize layout at the bottom of the screen.

People & Devices

People & Devices is where you set up profiles for the people in your home and manage connected devices.

Menu & Settings

Menu & Settings is a central place to view all of the settings for different features. Most of these settings can also be found where you manage your features on the Home or People & Devices screens.

You can also select FAQs to view our support articles on Wi-Fi and the app, or select Call us to speak with a local rep.

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