Home Phone
Details about calling features, tips against fraudulent calls and more.
Business Phone
As a Business customer, how do I add an additional line to my phone service?
What is line hunting?
As a Business customer, will I be charged if one of my phones needs to be replaced?
Home Phone service
How do I check connections and lights for my HT814/818v2 telephone adapter?
How do I change my Home Phone number?
How do I add a second line to my Home Phone service?
If I switch to Cogeco, can I keep my same Home Phone number?
How do I remove my name and Home Phone number from the directory?
Will my Home Phone service work if my power goes out?
Home Phone calling features
How do I use 3-Way Calling with Home Phone?
Can I configure my Call Forwarding remotely with Home Phone?
How do I configure the “Do Not Disturb” feature for Home Phone? (*78)
How do I configure my Call Forwarding service for Home Phone (*72)?
How do I configure my Call Waiting service for Home Phone? (*70)
How can I set up my Home Phone so that I can only be reached by known numbers and block all other calls? (*64)
Long distance calls (Home Phone)
How do I dial out for local, long distance, and international calls on my Home Phone?
Can I see a log of my Home Phone long distance and international calls?
Voicemail (Home Phone)
How do I set up voicemail for my Home Phone?
What do I do if I forget my Home Phone voicemail password or if I want to change the password?
How do I access my Home Phone voicemail remotely?
Can I recover a Home Phone voicemail message if I deleted it by mistake?
9-1-1 and other helplines (Home Phone)
Does Home Phone support the emergency service (9-1-1)?
Does Home Phone support the Suicide Prevention Hotline (9-8-8)?
Can I move my Home Phone equipment to another address?
Fraudulent calls and call blocking (Home Phone)
What is universal call blocking for Home Phone?
What can I do if someone is using my Home Phone number to make fraudulent calls (spoofing)?
Is it possible to block all outgoing Home Phone calls to 1-900 and 1-976 numbers?
Can I block a specific caller from my Home Phone even if I don’t know their phone number? (*97)
How do I block anonymous calls from my Home Phone? (*77)
How do I block calls from certain numbers from my Home Phone (*60)?