Why is the amount I owe this month different?

Article author
Cogeco support
  • Updated

There are several factors that could result in changes to your monthly amount. Ask yourself:

  • Did you order a Pay Per View program or a Cogeco On Demand title?
  • Did you have a product or service added, modified or removed from your account?
  • Has your most recent payment been applied to your account?
  • Were any adjustments made to your account?

Have a look near the bottom of your bill. If you see a One-time Fees, Equipment Sales and Adjustments section, take a moment to review those debits and/or credits.

You can also:

  • Log in to My Account to review your products and services, recent payments and more.
  • See a walk-through of the different sections on your Cogeco bill.

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