How do I access My Account?

Article author
Cogeco Support
  • Updated

You can access My Account through our app or in a browser.

  • To get the My Account app, download the app from Google Play or the App Store, or scan the QR code below:
  • To access the browser-based version, visit or look for the Log in link at the top of any page on

If you already have a My Account profile, enter your username and password, then select Log in.

Good to know:

  • When you subscribe to Cogeco, we’ll create your My Account profile automatically and send you an email with a link to complete the registration.
  • If you can’t find this email or if the link is no longer valid, you can also register here.
  • You can learn more about the registration process here.
  • The My Account app is not currently available to former DERY/Axion customers who migrated to Cogeco.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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