How do I subscribe to My Account and create a username and password?

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Cogeco Support
  • Updated

When you subscribe to Cogeco, you receive an email with a link (valid for a limited amount of time) to create your My Account profile.

If you cannot find this email or if it is no longer valid, please follow these steps. You will need:

  • Your Cogeco account number (which can be found at the top of your bill) 
  • Your personal identification number (PIN). Your PIN is the 4-digit number you set up with a Cogeco customer service representative while booking your installation.

If you have forgotten your PIN, please contact us (see Residential or Business contacts).

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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