How do I subscribe to My Account and create a username and password?

When you subscribe to Cogeco, you receive an email with a link (valid for a limited amount of time) to create your My Account profile.

If you cannot find this email or if it is no longer valid, please follow these steps. You will need:

• Your Cogeco account number (which can be found at the top of your bill) 
• Your personal identification number (PIN). Your PIN is the 4-digit number you set up with a Cogeco customer service representative while booking your installation.

If you have forgotten your PIN, please contact us (see Residential or Business contacts).