How do I reset my digital receiver?

Article author
Cogeco support
  • Updated

You can reset your digital receiver through My Account or by unplugging the power (power cycling).

To reset the receiver through My Account:

  1. Log into My Account.
  2. Select Equipment.
  3. Locate the equipment you need to reset from the list, and press the Activate button.

Don’t have a My Account profile yet? Create one today.

To reset the receiver by power cycling:

  1. Unplug your receiver and wait 15 seconds.
  2. Plug it back in, and wait 60 seconds before turning it back on.

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