How do I reset my digital receiver?

Article author
Cogeco support
  • Updated

You can reset your digital receiver through My Account or by unplugging the power (power cycling).

To reset the receiver through My Account:

  1. Log into My Account.
  2. Select Equipment from the side menu.
  3. Locate the equipment you need to reset from the Current Equipment list, and press the Activate button.

Don’t have a My Account profile yet? Create one today.

To reset the receiver by power cycling:

  1. Unplug your receiver and wait 15 seconds.
  2. Plug it back in, and wait 60 seconds before turning it back on.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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