When you press buttons on the remote, the selected mode button at the top of the remote (Cable, VCR, etc.) should flash once.
- If the button flashes twice or more this indicates the batteries are low and should be replaced.
- If the button doesn’t flash at all, the batteries may be dead and will need to be replaced.
If the buttons light up but the receiver is not responding:
- Make sure that nothing is blocking the path between your digital receiver and the remote.
- Reset your receiver by unplugging the power cord for 15 seconds and then plugging it back in.
If the receiver is still unresponsive, please contact Technical Support to have a replacement remote sent if necessary. Fees may be applied if the remote control is not under warranty.