How do I manage my profile and preferences through My Account?

Article author
Cogeco Support
  • Updated

Here's how to manage your profile and preferences through My Account:

  1. Log into My Account.
  2. Select the Hello [your name] button at the top right.
  3. Select Contact or Sub-Profiles

Don’t have a My Account profile yet? Create one today.

What you can do in the Contact tab

  • Modify your username.
  • Update your preferred email address.
  • Modify your mailing address.
  • View your account number.

Good to know:

What you can do in the Password tab

  • Change your My Account password

What you can do in the Sub-Profiles tab

  • Create sub-profiles for trusted users.

Good to know: Sub-profiles allow additional users to manage your Cogeco email addresses and sign into EPICO.

What you can do in the Moving tab

  • Let us know you're moving by providing your new address and your moving date.
  • An agent will contact you to complete the arrangements.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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