How do I manage my profile and preferences through My Account?

Article author
Cogeco Support
  • Updated

Here's how to manage your profile and preferences through My Account:

  1. Log into My Account.
  2. Select the Hello [your name] button at the top right.
  3. Select Contact or Sub-Profiles

Don’t have a My Account profile yet? Create one today.

What you can do in the Contact tab

  • Modify your username.
  • Update your preferred email address.
  • Modify your mailing address.
  • View your account number.

Good to know:

What you can do in the Password tab

  • Change your My Account password

What you can do in the Sub-Profiles tab

  • Create sub-profiles for trusted users.

Good to know: Sub-profiles allow additional users to manage your Cogeco email addresses and sign into EPICO.

What you can do in the Moving tab

  • Let us know you're moving by providing your new address and your moving date.
  • An agent will contact you to complete the arrangements.

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