How do I manage my profile and preferences through My Account?

Here's how to manage your profile and preferences through My Account:

1. Log into My Account.
2. Select the Hello [your name] button at the top right.
3. Select Contact or Sub-Profiles. 

Don’t have a My Account profile yet? Create one today.

What you can do in the Contact tab

• Modify your username.
• Update your preferred email address.
• Modify your mailing address.
• View your account number.

Good to know:

• This email address is only for contacts such as marketing information.
• To change the email address your bills are sent to, please refer to How do I change my email address on record for eBilling?
• To change the email address your Internet usage notifications are sent to, please contact Customer Service (see Residential or Business contacts).

What you can do in the Password tab

• Change your My Account password

What you can do in the Sub-Profiles tab

• Create sub-profiles for trusted users.

Good to know: Sub-profiles allow additional users to manage your Cogeco email addresses and sign into EPICO.

What you can do in the Moving tab

• Let us know you're moving by providing your new address and your moving date.
• An agent will contact you to complete the arrangements.