How do I change my billing address?

Article author
Cogeco Support
  • Updated

You can change your billing address through My Account on the app or in a browser. Here’s how:

Changing your billing address on the app

  1. Open the My Account app and log in (download the app from Google Play or the App Store, or scan the QR code below).
  2. Select the Settings tab.
  3. Select Personal information.
  4. Select Edit next to Billing address.
  5. Enter your new address, then select Update now.

Note: The My Account app is not currently available to former DERY/Axion customers who migrated to Cogeco.

Changing your billing address in a browser

  1. Log in to My Account.
  2. Select Account settings from the side menu.
  3. Select the pencil icon next to Billing address.
  4. Enter your new address, then select Submit.

If you don’t have a My Account profile yet, register here.

Good to know: If you’re moving and need to transfer your services to a new address, here are the steps you need to take.

Was this article helpful?

All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



Please sign in to leave a comment.