What is the Flow feature and how do I use it?

Article author
Cogeco Support
  • Updated

Flow uses your Cogeco Wi-Fi Pods, extenders and any Wi-Fi-connected devices on your premises to detect motion by sensing disturbances in the signal between devices. This can then be used to send you push notifications when motion takes place, give you a live view of motion in your workplace, and show you a history of movement covering up to 7 days.

Enabling Flow

  1. Select the Shield tab and Motion from the bottom of the Home screen.
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  2. Tap the toggle switch next to Flow to enable the feature.
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Flow alerts

If you want, the app can send you push notifications whenever motion is detected by selecting the Flow alerts option. We recommend that if you enable this feature, you also enable Smart Activation in the Flow settings so that alerts are not sent when employee devices are connected.

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Flow devices

When Flow is first activated, only your pods and extenders will be used to detect motion. For better coverage and accuracy, additional stationary devices can be enabled.

  1. Select Flow devices from the main Flow screen.
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  2. Wi-Fi-connected devices from the Secure Zone will be listed under Stationary devices.
  3. Tap on a device from the list to enable it to be used for Flow.
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Portable devices can also be enabled for Flow but this is not recommended as they frequently move, making motion detection unreliable.

Flow Settings

The following can be adjusted from Flow Settings on the main Flow screen:

  • Motion Sensitivity: This can be adjusted if you’re receiving too many alerts from false positives, such as from an oscillating fan or a moving curtain.
  • Smart Activation: This prevents motion alerts when employees are in the workplace, as determined by their assigned primary devices.
  • Alerts: Adjusts the minimum time between alerts.

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