What are employee profiles and how do I set them up?

Article author
Cogeco Support
  • Updated

Employee profiles allow you to assign specific devices to your employees so that you can see who’s connected to the network and view their activity, such as most-used apps and content that was blocked due to your Shield settings.

Adding an employee

  1. Select Devices from the bottom menu.
  2. Select Employee Zone.
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  3. Tap the plus or options icon (3 dots) at the top right and select Add employee.


  4. Enter a name for the employee profile.
  5. Select a profile picture. You can swipe left or right to select from one of the avatar images, or tap the camera icon to take a profile picture or select one from your device.


  6. Under Assign devices, select devices to assign to the employee from the Unapproved devices or Blocked devices list. Assigning a device to an employee will automatically add it to the Approved devices list.
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  7. Select Next and then assign one of these devices as the primary device. This will be used to indicate when the employee is at work.
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  8. Now that the profile has been set up, you can apply Settings, including:
    • Allowing them to access Secure zone devices.
    • Setting up Online Protection and Adblocking.
    • Scheduling Time Freezes (e.g. limiting access to business hours).

Note: You can adjust settings and assigned devices afterwards by selecting the profile again from the Employee zone.

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