What is the Cogeco Business Wi-Fi app and how do I use it?

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Cogeco Support
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Before getting started: Are you a Residential customer? Visit our articles on the Cogeco Wi-Fi app.

Cogeco Business Wi-Fi is a powerful and easy-to-use app that allows you to set up and monitor your Cogeco Wi-Fi network without the need to log into the modem. You can check your network health at a glance, see who’s logged in throughout your workplace, and change your SSID and passwords. You can even improve your online experience with features such as threat protection and ad blocking.

Note: The app is only compatible with Cogeco Wi-Fi Pods and certain modem models. If you need to use the app to set up your modem, this will be covered in your modem’s setup instructions. If you’d like to order pods, contact customer service.

Where can I get the Cogeco Business Wi-Fi app?

The app is available for free on the App Store and Google Play.

Note: Cogeco Wi-Fi Pods are made by Plume, which has a similar app called WorkPass, but you have to use the Cogeco Business Wi-Fi app to be able to manage your Cogeco service.

How do I sign in?

Simply sign in with your Cogeco My Account credentials. If you don’t have a My Account profile, register here.

What can I do with the app?

The app is separated into 4 main sections that can be selected from the icons at the bottom of the screen:

  • Home - The main page gives you a quick view of your network, including guests, security status, employees at work and network health. You can also access settings from the icon at the top right of this page.
  • Devices - This section allows you to manage your Wi-Fi passwords, devices and people on the network.
  • Shield - This is where you can turn on features to control your online experience, such as ad blocking and threat protection.
  • Network - This provides a topology view, giving you a visual representation of access points and connected devices on the network.

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