What is the Cogeco Business Wi-Fi app and how do I use it?

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Cogeco Support
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Before getting started: Are you a Residential customer? Visit our articles on the Cogeco Wi-Fi app.

Cogeco Business Wi-Fi is a powerful and easy-to-use app that allows you to set up and monitor your Cogeco Wi-Fi network without the need to log into the modem. You can check your network health at a glance, see who’s logged in throughout your workplace, and change your SSID and passwords. You can even improve your online experience with features such as threat protection and ad blocking.

Note: This app is only compatible with Cogeco Wi-Fi Pods and will be needed for their installation. If you would like to order pods, contact customer service.

Where can I get the Cogeco Business Wi-Fi app?

The app is available for free on the App Store and Google Play.

Note: Cogeco Wi-Fi Pods are made by Plume, which has a similar app called WorkPass, but you have to use the Cogeco Business Wi-Fi app to be able to manage your Cogeco service.

How do I sign in?

Simply sign in with your Cogeco My Account credentials. If you don’t have a My Account profile, register here.

What can I do with the app?

The app is separated into 4 main sections that can be selected from the icons at the bottom of the screen:

  • Home - The main page gives you a quick view of your network, including guests, security status, employees at work and network health. You can also access settings from the icon at the top right of this page.
  • Devices - This section allows you to manage your Wi-Fi passwords, devices and people on the network.
  • Shield - This is where you can turn on features to control your online experience, such as ad blocking and threat protection.
  • Network - This provides a topology view, giving you a visual representation of access points and connected devices on the network.

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