How do I manage my Cogeco Wi-Fi Pods in the Cogeco Business Wi-Fi app?

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Cogeco Support
  • Updated

From the Pods menu, you can view all the pods in your network, see their status and connected devices, rename them, and add additional pods.

Viewing your pods

  1. Select the gear icon at the top right of the home screen to open Settings.
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  2. Select Pods. This will give you a quick view of the status of your connected pods.
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  3. Tap on a pod from the list to bring up the Pod Detail screen to view connected devices.

Renaming a pod

From the Pods screen, select the options icon (3 dots) next to the pod you want to rename and then select Rename pod.

Note: While renaming a pod, its LED will flash. This can be helpful for identifying a pod if you don’t know where it’s located.

Adding a pod

When you receive your Cogeco Wi-Fi Pods, they’ll already be set up on your Cogeco account and ready to go. Simply plug them in and follow a few easy steps on the app to get started.

  1. Open the Cogeco Business Wi-Fi app and log in.
  2. Select the gear icon at the top right of the home screen to open Settings.
  3. Select Pods.
  4. Look for the serial number of your new pod on the pod list.
    • If your new pod is listed, it’s already active. We recommend naming the pod so that you can identify it easily later. Tap the 3 dots next to it and select Rename this pod.
    • If your new pod isn’t listed, continue with the steps below to add it.
  5. Select Set up new pods.
  6. The Connect all pods page will pop up and automatically start searching for new pods.
  7. When a new pod is found, tap on it and add a name. As each pod connects to the network, it will appear on the list with a green checkmark.
  8. Once all your pods are added, select All done.

Note: If you’re replacing the main pod that’s connected to the modem with an Ethernet cable, disconnect the old pod first and then connect the new pod via Ethernet. When it comes online it will be recognized as the main pod automatically.

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