How do I update my contact information with Cogeco if my phone number or email address has changed?

Updating your contact information with us is easy.

• To change your phone number, contact Customer Service.
• To change your email address, update your profile on My Account.

Updating Contact Email Address on My Account

1. Log into My Account.
2. Click the Hello [your name] button at the top-right, and select Profile Settings from the dropdown.
3. Under Email address, select Modify.
4. Enter your new email address twice and select Save.

Don't have a My Account profile yet? Create one today.

Good to know:

• This email address is only for contacts such as marketing information.
• To change the email address your bills are sent to, please refer to How do I change my email address on record for eBilling?
• To change the email address your Internet usage notifications are sent to, please contact Customer Service.