What do both the self-installation and the professional installation processes entail?

When it comes to getting your Cogeco services up and running, you can either install them yourself in certain situations, or we can install them for you.

About the self-installation process:
If you’re installing your services yourself, we’ll send you a Self-Install Kit containing all the equipment you’ll need, as well as any cables and instructions. Instructional videos and step-by-step guides are available on the Cogeco website.

About professional installation:
If we’re installing your services, a professional technician will come to your home to connect everything, and that includes configuring your service for all the outlets that will be used. The technician will make sure you know how to use your new service as well as its key features, such as webmail (if you’re getting Internet).