Phones

Why buy a pre-owned phone instead of a new phone?

Why buy a phone through Best Buy?

Who should I contact if there’s a problem with my order?

What’s in the box, and how do I get my phone working on the Cogeco Mobile network?

What is a pre-owned phone?

What happens to my phone payments if I change my plan or cancel my service?

What are the differences between Refurbished, Open Box, and New devices?

Is there a warranty on pre-owned phones?

Is my pre-owned phone eligible for Mobile Device Protection?

How long will it take for my phone to be delivered?

How can I buy my phone and what are the options?

Can I trade in my old phone?

Can I switch or cancel my Cogeco Mobile service after purchasing a phone?

What is the return policy if I’m not 100% satisfied?

Can I return my phone at a Cogeco location?

Can I add my phone to my monthly Cogeco bill?