What are the differences between Refurbished, Open Box, and New devices?

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Cogeco Support
  • Updated

Whether you want the latest tech or an amazing price, we make it easy to choose. Here is everything you need to know to make the smartest choice for your budget:

Refurbished

  • A pre-owned phone that has been professionally restored.
  • Has at least 80% battery life performance.
  • Graded as Excellent, Good, or Fair depending on the cosmetic signs of wear.

Open Box

  • A phone in like-new condition
  • The packaging was opened, but the phone was handled briefly or never used.

New

  • A factory-sealed phone, never opened or used.

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