Audio and visual
Why are there black bars around my television picture?
How do I activate the closed-captioning service for the hearing impaired?
What can I do if my channels are having issues playing the audio, or the audio is completely missing?
Why is there a double image on one of my channels?
Why is the screen black on some of my channels?
What do I do if I have no picture on my screen?
What do I do if my picture is snowy?
What do I do if the picture and sound don’t go together?