Yes, absolutely. When you start a chat, Sam, Cogeco’s Virtual Assistant, will offer to help you first. Sam can help you with basic tasks such as logging in to My Account, troubleshooting your services and answering most of your questions about our products. If they can’t help, they’ll hand you over to a local agent.
Chatting with a local agent on the My Account app
Open the My Account app and log in. (You can download the app from Google Play or the App Store, or scan the QR code below.)
Select the Support tab.
Select Contact us.
Select Start Chat.
This will start a chat with Sam, Cogeco’s Virtual Assistant. To speak to an agent, just ask Sam (e.g. enter “live agent”). Once you confirm what you need help with, Sam will hand you over to a local agent.
Chatting with a local agent in a browser
Click on the Chat button, which you can find at the bottom of most cogeco.ca pages.
This will start a chat with Sam, Cogeco’s Virtual Assistant. To speak to an agent, just ask Sam (e.g. enter “live agent”). Once you confirm what you need help with, Sam will hand you over to a local agent.
cht chst clavarde clavard clavatrage clavarder clavar clavardage text an agent clavardage avec un agent talk to a representative online i need live chathelp with internet as it je veux chatter hi. can i pay a bill over chat? talk online hi, i need to chat with someone please chatr chatter hi there, is there anyone doing live chat? chaté avec un agent tech support chat how do i access your chat billing question chat live chat support chat en ligne when is live chat cogeco open credit department chat help over live chat suspension facts chat live chat to cogeco tv tech chat about billing how to get back on chat lost my chat chat soutiens techniques parlé avec un agent chat need to chat chat with customer support hi is this a chat can i chat with someone chat with someone? chat with customer service how can i get to chat chat with a rep customer service chat chat avec une personne chat with a agent do you have live chat? online chat live chat line chat help contact chat lost chat technical support chat chat support on-line chat chat+ cogeco chat chat with support chat services chat line technical chat chat live chat online is chat available chat program sales chat support chat chat agent live chat chat i want to chat with an agent chat with representative
Comments
0 comments
Please sign in to leave a comment.