Somebody is contacting me but they’re not with Cogeco. Do you use contractors to reach out to customers?

Yes, we use contractors in some situations, so if you receive a call from one of these companies, they are acting on behalf of Cogeco.

Tech Visits

A technician may contact you or visit your home from the following companies for an installation or Service Call:

• Ontario
  • CNI (Canadian Network Installations)
  • IMS (Integrated Market Solutions)
  • Connectall
  • NHC (New Horizons Communications)
• Quebec
  • Instech
  • Pro Conek

Account inquiries

Someone may contact you from the following companies to discuss your account:

• QRS (Quality Retail Services)
• AIS (Ace Integrated Solutions)