What do I do if I receive a TiVo Error Message starting with N?

Article author
Cogeco support
  • Updated

Note: If the error code you have received is not on this list, please refer to our article on troubleshooting your TiVo connection.

Error Code Issue Steps to troubleshoot issue
N02 There is an issue with the modem’s connection.
  1. Check to see if other devices in the home can connect to the Internet.
  2. If nothing can connect, please troubleshoot your Internet service.

If only the TiVo device is affected, Reset your modem.


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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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