What do I do if I receive a TiVo Error Message starting with S?

Cogeco support

Updated 08 January 2024 19:55

Follow the steps below to troubleshoot your TiVo service. If the error code you have received is not on this list, please refer to our article on troubleshooting your TiVo connection.


Error Code	Issue	Steps to troubleshoot issue
S308	The device could not complete the Guided Setup.	Test the Internet connection by going to TiVo Central > Menu > Settings > Network Settings > Network Troubleshooting > Internet Connection. If the connection fails, troubleshoot your TiVo network (see TiVo Network Troubleshooting Tips). Reboot the TiVo device by unplugging the power cord for 15 seconds, then plugging it back in. If the problem persists, please contact Cogeco Technical Support (see Residential or Business contacts).

What do I do if I receive a TiVo Error Message starting with S?

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