Note: If the error code you have received is not on this list, please refer to our article on troubleshooting your TiVo connection.
|Error Code||Issue||Steps to troubleshoot issue|
|V52, V53||"Problem with the signal on this channel. Trying again." message received when entering Live TV or tuning to another channel.|
|V58||"This channel is not authorized." is displayed when tuning to a channel, entering Live TV, or selecting a program in the Guide. This message means the data is locked for that cable channel.||
First, make sure you already subscribed to the channel. See how to modify your channel selection.
If you subscribed, try the following these steps:
|V66||The TiVo DVR is unable to display any TV channels.|
|V70, V71, V79, V80, V81, V82, V85, V86||There is an issue in the connection between your TiVo devices.||Please contact Cogeco Technical Support (see Residential or Business contacts).|
|V87||The connection to the Host DVR has been interrupted due to a network problem, unplugged device, or reboot.||
|V99||There is a problem with the signal on this channel.||
This is usually related to a V52 or V53 issue on the Main DVR. If you are receiving a V52/V53 as well, please troubleshoot that first to resolve the V99.If you do not see a V52/V53 error on the Main DVR, restart the Mini by going to: TiVo Central > Menu > Help > Restart Box.
|V112, V113||There is an issue in the connection between your TiVo devices.||
Please refer to: General Networking Troubleshooting Tips
|V117||There is an issue with one of your TiVo devices. One of your devices may not be supported by TiVo Service from Cogeco.||
If you are having issues with Cogeco-provided devices, please go to: General Networking Troubleshooting Tips
V201, V203, V208, V209, V301
|This application is not currently available.||
|V202||The show you requested is not available. Please try again in a few minutes.||
This message is displayed when you select a video that has expired between the time you entered the screen and selected the video. Try again later.
|V205, V206, V214||Cogeco On Demand is temporarily unavailable. Please try again in a few minutes.||If the error continues, please contact Cogeco Technical Support (see Residential or Business contacts).|
|V315||When selecting an application from the TiVo application menu, error code V315 and the message Applications temporarily unavailable appear.||
Restart your TiVo receiver by following these steps:
The shortcut to Netflix is still available on channel 661.
|V425||The unit may not be configured correctly.|
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