You only need to report a payment to our credit department if your account is overdue. You can reach our credit department by calling 1-866-232-9017 or via chat at cogeco.ca. Select the chat widget at the bottom of the page, then ask to make payment arrangements to be transferred to a Collections agent.
Ontario phone and chat hours:
Monday to Friday: 8 a.m. to 9 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday and holidays: closed
Quebec phone hours:
Monday to Friday: 8:30 a.m. to 8 p.m.
Weekends and holidays: closed
Quebec chat hours:
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Weekends and holidays: closed
If your account is not overdue, there's no need for you to report a payment.
notify a payment avis paiement outstanding payment avis de paiement bonjour je viens de payer ma facture 134.49 i’m going to pay the bill by april le payement de ma facture est en retard i paid my bill for $90.32, 2021 paid my bill i made a payment on may 7/21 of j'ai fait un payment le 25 mars de j'ai payé ma facture avec carte de credit i just paid my bill via credit card i paid my bill on may 20th via i have paid my bill on april 30th entende de paiment set up a bill payment date avisez paiement report a payment made payment notify payment has been made reports payment confirmer un paiement report payment payment notification notify of payment
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