How do I download and manage On Demand programs on the EPICO app on a mobile device?

Article author
Cogeco Support
  • Updated

With EPICO, you can download On Demand programs on your mobile devices to watch whenever and wherever you want. This is only available with certain channels.

Downloading On Demand programs on a tablet

  1. Open the EPICO app and log in.
  2. From the main menu, select Channels.
  3. Under On demand channels, select a channel or select All channels (see below for channels with On Demand downloading available).
  4. Select the episode or program you want to download.
  5. Select the Download icon.

Downloading On Demand programs on a mobile phone

  1. Open the EPICO app and log in.
  2. From the main menu, select Channels.
  3. Under On demand channels, select a channel or select All channels (see below for channels with On Demand downloading available).
  4. Select the episode or program you want to download.
  5. Select the Download icon.

Accessing and watching your downloaded On Demand programs

If you downloaded a program on a mobile device, you can play the recording on that device, even without an Internet connection.

To find your downloads, follow these steps:

  1. Open the EPICO app on your mobile device and log in.
  2. From the main menu, select your profile name.
  3. Under Downloads, select a recently downloaded program to watch, or select All Downloads to view the Download Manager.

Channels with On Demand downloading available

Channel Storage Duration
Hollywood Suite 7 days
Investigation 30 days
Silver Screen Classics 30 days
StudioCanal 30 days
Super Channel Fuse 30 days
Super Channel GINX E Sports TV 30 days
Super Channel Heart & Home 30 days
Super Channel Vault 30 days
TFO 30 days

Good to know:

  • Downloads are available for 7 to 30 days before expiring if not watched, depending on the channel. Once you start watching on your mobile device, the download will expire in 48 hours.
  • To delete a download, select it from the Download Manager and select the trash icon.
  • Downloaded programs will remember your last playback time between devices. For example, if you stopped a program after 20 minutes on your EPICO 4K Box and then downloaded it to your phone, playback will start again at 20 minutes on your phone. This also works for resuming a program on your EPICO 4K Box that you started on your mobile device.
  • While the program is stored on your mobile device, you will not be able to watch it on your EPICO 4K Box or other devices, until it is deleted from that mobile device.
  • If you’re not able to resume a program from where you left off, make sure the device you were using has connected to the Internet.

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