Can I get support for my wireless router?

If your wireless Internet isn’t working, you can review our troubleshooting tips or contact a local tech support rep for help, but we won’t be able to support third-party routers. If we determine that your modem is online and that the router is likely the cause of the issue, you can contact the router manufacturer for further assistance.

• D-Link: 1-800-361-5265
• Linksys: 1-800-326-7114
• Belkin: 1-800-223-5546, extension 2263
• TP-Link: 1-866-225-8139 (English only)
• Asus: 1-888-616-2787
• Netgear: 1-877-875-1880
• Cisco: 1-800-326-7114, option 3

Good to know: If you sign up for a new Cogeco Internet package, you’ll get a wireless modem so that we can fully support your home network.