Contact us 
Log in 
WebmailDERY and Axion integration
Everything you need to know about the integration of DERY and Axion customers into the Cogeco system
About the integration
I received a letter about my account being integrated into the Cogeco system. What changes should I expect?
When will my DERY/Axion services be integrated into Cogeco’s system?
Will I have the option to add other services to my plan after integration?
How can I tell if I can get Cogeco services at home?
What happens when I move from a DERY/Axion area to a Cogeco area, or vice versa?
Is Cogeco still a local company?
Account and billing
Will I have a new account number?
Will my bill and billing cycle be affected by the integration?
Will I still be able to use Client space?
Why is my bill branded "Cogeco"? Have I changed service providers?
Where can I view my Internet usage from before the integration?
Will there be changes to my monthly rate?
Impact to services
What will happen to my home phone features after I’m integrated into Cogeco’s system?
I like my DERY/Axion services. Do I have to switch to Cogeco?
Will my channel lineup change when my services are integrated into Cogeco’s system?
How will my services be affected once the integration into Cogeco’s system is complete in my region?
Do I need new equipment when my services are integrated into Cogeco’s system?
Are there any services DERY and Axion offered that won’t be available with Cogeco?