The fibre optic gateway has three status lights. The long light on the corner of the unit indicates the Internet status and the two smaller lights beside it indicate the Phone status. See below for the status indicated by each light pattern and colour.
Status (Internet) | Off | No power to the unit |
Blue - Solid | Normal operation | |
Blue - Flashing | Unit is powering up and/or finding a connection | |
Red - Flashing | Unit is not connected or not provisioned | |
Alternating Red and Yellow | Loss of signal | |
Voice1 and Voice2 (Phone) | Off | Phone not provisioned or unable to establish connection |
Blue - Solid | Phone service is active | |
Blue - Flashing | A phone is off-hook |
Note: Voice2 will only be lit if you subscribe to a second phone line.
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