See below for light patterns for each modem type.
Note: If you have a Calix 725 model, the modem will not be accessible to check the lights.
Sagemcom F@st 5681
The fibre optic modem has 3 status lights. The long light on the corner of the unit indicates the Internet status, and the 2 smaller lights beside it indicate the phone status. See below for what each colour and light pattern combination means.
|Status (Internet)||Off||No power to the unit|
|Blue - Solid||Internet service is active|
|Blue - Flashing||Unit is powering up and/or finding a connection|
|Red - Flashing||Unit is not connected or not set up for Internet|
|Alternating Red and Yellow||Loss of signal|
|Voice1 and Voice2 (Phone)||Off||Unit is not set up for phone, or is unable to establish connection|
|Blue - Solid||Phone service is active|
|Blue - Flashing||A phone is off the hook|
Note: Voice2 will only be lit if you subscribe to a second phone line.
Calix 803 or 812
|Power||Off||No power to the unit|
|Green - Flashing||Unit is booting up and performing self-tests|
|Green - Solid||Normal operation|
|Amber - Flashing||Unit is performing a software upgrade and may reboot when complete.|
|Broadband||Off||No fibre signal detected|
|Red||Fibre signal detected but failing to connect|
|Service||Off||No Internet service (no physical connection or unit not set up for Internet)|
|Ethernet||Off||No Ethernet connected, or connected device not powered up|
|Green - Solid||Device connected to Ethernet but no traffic present|
|Green - Flashing||Normal operation|
|Phone||Off or red||Unit is not set up for phone|
|Green - Solid||Normal operation (phone on-hook)|
|Green - Flashing||Call in progress|