What do the lights on the fibre optic gateway indicate?

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Cogeco Support
  • Updated

The fibre optic gateway has three status lights. The long light on the corner of the unit indicates the Internet status and the two smaller lights beside it indicate the Phone status. See below for the status indicated by each light pattern and colour.

Status (Internet) Off No power to the unit
Blue - Solid Normal operation
Blue - Flashing Unit is powering up and/or finding a connection
Red - Flashing Unit is not connected or not provisioned
Alternating Red and Yellow Loss of signal
Voice1 and Voice2 (Phone) Off Phone not provisioned or unable to establish connection
Blue - Solid Phone service is active
Blue - Flashing A phone is off-hook

Note: Voice2 will only be lit if you subscribe to a second phone line.

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