Skip to main content
  • Residential
  • Business
  • Careers
  • Contact us
  • Log in
  • Webmail
  • FR
Cogeco support Help Centre home page
    • Consumer
    • Business
    My Account
Home
  1. Cogeco support
  2. Mobile
  3. Mobile Device Protection

Are there any service fees when processing a Mobile Device Protection request?

Article author
Cogeco Support
  • Updated 30 January 2026 15:36

Yes, a $79 fee will apply for screen failure. A $39 fee will apply in the event of battery failure. Taxes extra. All fees will be collected by our third-party administrator.

Dual-screen policy: If your dual-screen phone needs both screens repaired, it will be treated as two separate repair services, and the $79 fee will apply to each screen.

Was this article helpful?

0 out of 0 found this helpful

Related articles

  • Is there a maximum number of repairs I can request?
  • Can I bring my existing phone to be protected by Mobile Device Protection?
  • Where can I see what is not covered by Mobile Device Protection?
  • Can I submit a repair request immediately after activation?
  • Why am I being charged for Mobile data?

Comments

0 comments

Please sign in to leave a comment.

    Tags:

In this section

  • Are all Cogeco Mobile customers eligible for Mobile Device Protection?
  • Can I bring my existing phone to be protected by Mobile Device Protection?
  • Can I submit a repair request immediately after activation?
  • Are there any service fees when processing a Mobile Device Protection request?
  • Is there a maximum number of repairs I can request?
  • Where can I see what is not covered by Mobile Device Protection?
  • What will I need when requesting a phone repair?
  • What are my repair options?
  • What do I need to do to prepare my phone for repair?
  • How long will it take to repair my phone?

See more

Cogeco support
Français (Canada)

Corporate

  • About us
  • Careers
  • Management team
  • Press Releases
  • The Cogeco family
  • Your TV
  • COVID 19
  • Diversity and inclusion

Shop

  • Internet
  • Bundles and Promotions
  • Business Solutions

How to buy

  • Talk to an Agent
  • Order online
  • Find a store
  • Contact us

Legal links

  • Privacy
  • Terms and conditions
  • Fraudulent emails and webpages
  • Regulatory affairs
  • Consult CRTC Internet Code
Cogeco.ca Sign in

© 2023. Cogeco Connexion