Note: If the error code you have received is not on this list, please refer to our article on troubleshooting your TiVo connection.
| Error Code
||Steps to troubleshoot issue
||D256 or D261 occurs when you are trying to tune to a channel, and during this request an error has caused the video feed to stop.
You can troubleshoot the issue by sending a signal to your TiVo DVR.
- Sign in to My Account.
- Go to the Equipment page.
- Select the Activate button next to the box labeled "TiVo Gateway".
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