How can I protect myself from SIM swapping?

You can reduce your risk of SIM swapping by following these steps:  

1. Strengthen your mobile account security
   • Set a unique account PIN with your provider.
   • Use strong, unique passwords for your provider’s online account.
   • Avoid easily guessed info (e.g., birth dates, postal codes) as security answers.
2. Minimize your digital footprint
   • Don’t overshare personal details on social media.
   • Remove your phone number from public profiles.
   • Regularly search your name online to see what information is visible.
3. Secure your online accounts
   • Use app-based authenticators (Google Authenticator, Microsoft Authenticator, Authy) instead of SMS codes.
   • Turn on account activity alerts for email and banking.
   • Use unique passwords for every account (consider a password manager).
4. Stay alert for phishing attempts
   • Never click links in unsolicited texts or emails.
   • Remember: we'll never ask for your password or one-time password by phone, email, or text.