What are some signs that someone might be pretending to be a Cogeco agent?

If you suspect fraud, remember that we'll never:

• Ask you to send money to a “safe” account.
• Request a one-time passcode we just sent you.
• Threaten you with arrest, deportation, or legal action over the phone.
• Send technicians to your home without prior scheduling.  

Tip: If you are unsure, hang up and call us directly using the number on your bill or our website.