How do I turn on Described video and Audio description on EPICO?

Described video and Audio description are both enabled with the Descriptive Audio setting on EPICO. See below for steps to enable it on all channels by default, or on an individual program while you’re watching it.

• As per the Canadian Radio-television and Telecommunications Commission (CRTC):
  
  • Described video (DV), also referred to as video description, is the narration added to the soundtrack to describe important visual details that cannot be understood from the main soundtrack alone. Described video is a means to inform individuals who are blind or partially sighted about visual content essential for comprehension. It provides information about actions, characters, scene changes, on-screen text and other visual content. Described video supplements the regular audio track of a program and is usually added during existing pauses in dialogue.
  • Audio description (AD) relies on a program host or announcer to provide a voice-over by reading aloud or describing key elements of programming, such as text and graphics that appear on the screen. It is often used for information-based programming, including newscasts, weather reports, sports scores, and financial data. Most broadcasters are required to provide audio description.
  • Learn more on the CRTC website.
• These are only available for certain channels and programs and will usually be indicated at the beginning of the program.

Enabling descriptive audio on your EPICO 4K Cloud PVR

1. From the main menu, select Settings ⚙.
2. Select Audio.
3. Select Descriptive Audio and choose On.

Good to know: When you enable Descriptive audio through the settings menu, it’ll stay active on any channel where it’s available.

You can also enable Descriptive audio while a show or movie is playing. Here’s how:

1. Press OK and then the down arrow on your remote to access the playback options.
2. Select the descriptive audio icon to toggle it on or off.
   

Enabling Descriptive Audio on a mobile device or in a browser

1. While a show or movie is playing, tap/click the screen to access the playback options.
2. Select the up arrow on the right.
3. Select the Descriptive audio icon to toggle it on or off.
   

Good to know: On a mobile device or in a browser, you can enable Descriptive audio while playing a program that supports it, but it can’t be enabled by default in the settings.

Enabling descriptive audio on a streaming device

1. From the main menu, select Settings ⚙.
2. Select Accessibility settings.
3. Under Descriptive Audio select On.

You can also enable Descriptive audio while a show or movie is playing. Here’s how:

1. Press OK to access the playback options.
2. Select the Options icon ⚙.
3. Select Audio: Language.
4. Select English (Audio description).