How do I set up parental controls on EPICO?

Article author
Cogeco support
  • Updated

Parental controls allow you to restrict access to content with 3 different locks:

  • Content lock: limits access by content rating
  • Purchase lock: prevents being able to purchase or rent content
  • Adult lock: blocks and hides adult-rated content

See below for steps to set up parental controls on different device types:

Good to know:

  • Separate PINs can be set for each type of lock.
  • The parental controls must be activated on each device, but the PIN required for each type of lock will be the same across all devices.
  • If the PIN is entered incorrectly 5 times, you won't be able to access your parental controls for 30 minutes.

Setting up parental controls on your EPICO 4K Cloud PVR

  1. Select Settings from the main menu.
  2. Select Parental Controls.
  3. Select the parental controls you want to manage: Content locks, Purchase locks or Adult locks.
  4. Set up a personalized PIN or use the default PIN 0000 if prompted.
  5. Choose your preferred settings.

Setting up parental controls on a mobile device

  1. Select the Profile & Settings icon at the top right.
  2. Select Content locks.
  3. Set up a personalized PIN or use the default PIN 0000 if prompted.
  4. Choose your preferred settings.

Setting up parental controls in a browser

  1. Select Settings.
  2. Select the parental controls you want to manage: Content locks, Purchase locks or Adult locks.
  3. Set up a personalized PIN or use the default PIN 0000 if prompted.
  4. Choose your preferred settings.

Setting up parental controls on a streaming device

  1. Select Settings from the left menu.
  2. Select Content locks.
  3. Set up a personalized PIN or use the default PIN 0000 if prompted.
  4. Choose your preferred settings.

Good to know: If you delete the EPICO app on your device and reinstall it, parental controls will need to be set up again.

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