How do I manage EPICO TV service parental controls?

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Cogeco support
  • Updated

Before getting started: Not an EPICO subscriber? See here for resetting a PIN on Digital TV, or see here for managing parental controls on TiVo. To learn more about EPICO, see here.

To activate parental controls on EPICO, follow these steps:

  1. From the main menu, select Settings ⚙.
  2. Select the parental controls you want to manage: Content locks, Purchase locks or Adult locks.
  3. For Content locks and Purchase locks, set up a personalized PIN for the first time. For Adult locks, enter the default value PIN: 0000.
  4. Then, choose your preferred settings.

Parental controls allow you to restrict access to content with 3 different locks:

  • Content lock: limits access by content rating
  • Purchase lock: prevents the purchase of content, either for rental or purchase
  • Adult Lock: blocks and/or hides adult-rated content

Good to know:

  • Separate PINs can be set for each type of lock.
  • The parental controls must be activated on each device, but the PIN required for each type or lock will be the same across all devices.
  • If the PIN is entered incorrectly 5 times, Parental Controls will be locked for 30 minutes.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.

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