How do I manage EPICO TV service parental controls?

Article author
Cogeco support
  • Updated

Before getting started: Not an EPICO subscriber? See here for resetting a PIN on Digital TV, or see here for managing parental controls on TiVo. To learn more about EPICO, see here.

To activate parental controls on EPICO, follow these steps:

  1. From the main menu, select Settings ⚙.
  2. Select the parental controls you want to manage: Content locks, Purchase locks or Adult locks.
  3. For Content locks and Purchase locks, set up a personalized PIN for the first time. For Adult locks, enter the default value PIN: 0000.
  4. Then, choose your preferred settings.

Parental controls allow you to restrict access to content with 3 different locks:

  • Content lock: limits access by content rating
  • Purchase lock: prevents the purchase of content, either for rental or purchase
  • Adult Lock: blocks and/or hides adult-rated content

Good to know:

  • Separate PINs can be set for each type of lock.
  • The parental controls must be activated on each device, but the PIN required for each type or lock will be the same across all devices.
  • If the PIN is entered incorrectly 5 times, Parental Controls will be locked for 30 minutes.

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