If I’m installing my own Cogeco phone service, can I use any of the phone jacks?

Since the wiring is different in every home, some outlets might require a special setup or they might not be connected. If you’re performing a self-installation, we recommend simply plugging a phone or cordless base station directly in the Tel 1 port on your modem.

If you’d like specific outlets activated, we can arrange a professional installation so one of our technicians can check the wiring and make sure everything’s working.

To arrange an installation, or if you have any questions, please contact us.

• If you’re a Residential customer, contact us here.
• If you’re a Business client, contact us here.