How do I set up my Cogeco email account in other email clients?

Article author
Cogeco support
  • Updated

In addition to using Cogeco’s Webmail platform, you can also access your Cogeco email address from other email client software, such as Windows Mail, Apple Mail, or the default email program on your tablet or smartphone.

Adding your Cogeco email

On most modern email clients, you will only be required to enter your Cogeco email address and password. See below for guides from some common email clients.

If a server is not specified during the setup, IMAP will be selected by default. This will store your emails on our server so that they can be accessed from anywhere, rather than removing them from the server after they are downloaded to the device that you are using.

If you are asked for additional information during the setup or wish to set advanced settings, such as servers or ports, see below for the requirements in each province.

Advanced Setup Requirements

IMAP

With an IMAP setup, your emails will be stored on our server so that they can be accessed from anywhere.

  Ontario Quebec
  Incoming Mail Server Outgoing Mail Server Incoming Mail Server Outgoing Mail Server
Server imap.cogeco.ca smtp.cogeco.ca imap.cgocable.ca smtp.cgocable.ca
Port 993 587 993 587
Security Type SSL/TLS STARTTLS

SSL/TLS

STARTTLS
User name

Your Cogeco email address

(example: username@cogeco.ca)

Your Cogeco email address

(example: username@cgocable.ca)

Password Your Cogeco email password

Your Cogeco email password

POP

With a POP setup, your emails will be downloaded to the device you are using and removed from our server.

  Ontario Quebec
  Incoming Mail Server Outgoing Mail Server Incoming Mail Server Outgoing Mail Server
Server pop.cogeco.ca smtp.cogeco.ca pop.cgocable.ca smtp.cgocable.ca
Port 995 587 995 587
Security Type SSL/TLS STARTTLS

SSL/TLS

STARTTLS
User name

Your Cogeco email address

(example: username@cogeco.ca)

Your Cogeco email address

(example: username@cgocable.ca)

Password Your Cogeco email password

Your Cogeco email password

Supported Email Clients

If you are having trouble setting up your email account, feel free to contact our technical support team.

However, please note that we do only support the following software:

  • Microsoft Outlook Express
  • Windows Mail
  • OS X Mail
  • Cogeco Webmail
  • Outlook 2011 for Mac
  • Mail Application Windows 8.0 and 8.1
  • Thunderbird
  • iPad/iPhone
  • App provided with Android

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.

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