How do I setup Webmail to check other e-mail accounts?

Article author
Cogeco support
  • Updated

Webmail allows you to set up multiple identities so that you can check important messages you may be receiving on other email accounts.

To setup Webmail to check other e-mail accounts:

  1. Go to Options > Mail > External Accounts > New Accounts.
  2. Fill in the Account Info tab with your name, email address, and the Account name for this identity and press the Next button at the bottom of the screen to continue.
  3. Fill in the Incoming Server tab by putting in the incoming Server Name, Login/User Name and your Password, and hit the Next button after you are done filling out all the information. Additional options on this tab include:
    • Changing which folder to receive messages in by pressing the Select button and choosing a folder other than your Inbox.

    • Changing the port for your incoming server to something other than 110.

    • If your email server uses the Secure Sockets Layer you can select the SSL radio button under Security, and optionally select the checkbox to Delete messages after successful retrieval.

  4. The Confirm tab will display all the information you have filled out. If it is all correct press Create Account.

  5. The Status tab will show if the account was created successfully, and if it is able to get emails successfully.

  6. Press the Finish button to complete creating the account.


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