Who can I contact to make payment arrangements?

Article author
Cogeco Support
  • Updated

If your bill is overdue and you'd like to make payment arrangements, please contact the Credit & Collections department at 1-866-232-9017.

  • You can also reach us via chat at cogeco.ca. Select the chat widget at the bottom of the page, then ask to make payment arrangements to be transferred to a Collections agent.

We're here to help you create a flexible payment plan.

  • Ontario phone and chat hours:
    • Monday to Friday: 8 a.m. to 9 p.m.
    • Saturday: 9 a.m. to 5 p.m.
    • Sunday and holidays: closed
  • Quebec phone hours:
    • Monday to Friday: 8:30 a.m. to 8 p.m.
    • Weekends and holidays: closed
  • Quebec chat hours:
    • Monday to Friday: 8:30 a.m. to 4:30 p.m.
    • Weekends and holidays: closed

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