What is Video Relay service?

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Cogeco Support
  • Updated

Video Relay Service (VRS) enables individuals who are deaf or hard of hearing to connect with voice phone users via video over the Internet. VRS calls occur with the help of video interpreters who interpret the conversation back and forth between callers using sign language with the VRS user, and voice with the called party. VRS can be accessed from smartphones, tablets, or personal computers.

People who live in Canada who are deaf or hard of hearing can register with Canada VRS to get their unique 10-digit phone number.

For more information, visit the VRS site.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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