A “hunt” message on the front display of your receiver indicates that the receiver is having trouble locating a frequency. If you see this message, try the following:
Check for outages
Visit our Reported Outages page and enter your postal code to see if there may be an outage affecting your area. Learn more about checking for outages.
Check the connections
- Check the coaxial cable going from the wall to the digital receiver and make sure the connections are finger-tight; do not use a wrench as this can damage the equipment.
- If the cable connects to any other equipment before your receiver, such as an audio system or splitter, try bypassing these and connecting directly to the receiver.
Reset your receiver
- Reset your receiver by unplugging the power for 15 seconds and reconnecting it.
- If this does not fix the problem, try a stronger reset through My Account.
Good to know: After the reset, it will read “To be announced” in your guide for 30 minutes, and some channels may not work for the next 15 minutes.
Please sign in to leave a comment.