If the EPICO guide or menu is not responding, make sure your remote control is functioning properly:
- Using the home button should bring up the main menu.
- Using the GUIDE button should bring up the programming guide.
- If the remote control's batteries are low, you will see an on-screen notification.
If the problem persists:
- Unplug your PVR or receiver and wait 5 seconds.
- Plug the power cord back in and make sure your PVR is turned on (white light will be on).
- Try the GUIDE or home buttons again.
If you’re still having problems displaying your menus or guide, please contact our Technical Support team.