Can I dial emergency services using IP Relay?

Article author
Cogeco Support
  • Updated

Yes, but we urge you to call 9-1-1 using your TTY (if available) for emergency calls to avoid possible life-threatening delay.

If you need to contact emergency services such as police, fire and ambulance using IP relay, the IP Relay operator will route your emergency call over the wireline E911 network to the nearest public safety answering point (PSAP) based on your registered wireline phone number.

When using IP relay for your emergency calls, be sure to describe your name, location and any important information clearly so the operator can quickly contact your local emergency response center.

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