Can I install my Cogeco Internet, Phone and/or TV service by myself?

Article author
Cogeco support
  • Updated

Yes, under certain conditions, you may be able to install your Internet, Phone and/or TV service yourself. You will need some basic technical skills to install the hardware, but we'll send you a kit with detailed instructions and everything you need to complete the work. Instructional videos and step-by-step guides are also available on our support site.

To see if you qualify for self-installation and arrange for a kit to be delivered, please contact Customer Service (see Residential or Business contacts). We'll need to confirm the following:

  • Your address has active service from a previous installation.
  • The services you are interested in are available (TiVo, for example, requires a professional installation to connect the equipment on a home network).
  • There are coaxial outlets already installed at the locations where you want service.

If you’re installing your services yourself, we’ll send you a Self-Install Kit containing all the equipment you’ll need, as well as any cables and instructions.

Good to know: If you live in a Fibre-to-the-Home area, a technician will be required to install your services. See here for more information.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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